Ever zone out when someone is talking? We are currently living in a time where it’s more challenging to constantly be aware and intentional because so many things are demanding our attention. We all know the importance of communication in relationships, but when was the last time you actively tested your listening skills? Therapist Joe Rich shares his tips in the art of listening and breaks down the dos and don’ts of being an active listener. Watch the video clip above to learn how to create a listening environment, and why it’s important to suggest rather than try to solve the problem.